Senior Operations Training Manager – Kitchen Robotics (f/m/d)

At Circus, headquartered in Hamburg with offices in Berlin and Munich, we are pioneering global developments in on-demand autonomous food production. From creation to production and operation – everything is enabled by seamlessly integrated cutting-edge robotics and transformative AI technology.

Our foundation lies in extensive advancements in groundbreaking robotics driven by artificial intelligence, previously the missing link in achieving true autonomous food automation. This is the moment for a new status quo: Just as autonomous driving will disrupt how we build cities, organize our days, and live our lives, we will transform how the world thinks about food.

Our team supports a paradigm shift in one of humanity’s most essential sectors with the sharpest minds in Robotics, AI, Engineering, and Culinary, collaborating closely with industry-leading partners to revolutionize every aspect of the food service experience.

Join us as we forge ahead, crafting a future where the art of cooking and the science of technology converge to create a world that thinks differently about food—a world where food takes on new meaning.

As a Sr. Manager of Ops Training (f/m/d), you will play a pivotal role in the commercialization of our Robotic Kitchen. You will be responsible for training & knowledge management strategy across the product operations ecosystem, to support with operational smooth-running to deliver quality food first time everytime at scale, while working closely with cross-functional teams, including engineers, software developers, food safety & QA and culinary experts. You will also input into product requirements to ensure operability / trainability. 

• Develop and lead a comprehensive training strategy for product operations, including training content creation and Learning Management System (LMS) oversight.

• Collaborate with development teams to establish efficient, trainable operational routines.

• Partner with internal teams and external partners to maintain high standards in food hygiene, quality, and user experience.

• Coordinate communication and timelines for hardware and software updates to ensure seamless adoption across operations.

• Conduct field training sessions and workshops as needed.

• 8–10 years in training management within the restaurant or quick-service restaurant (QSR) industry.

• Strong expertise in diverse training methodologies, including workshops, simulations, e-learning, and coaching for both corporate and restaurant environments.

• Experience with Learning Management Systems, multi-language content creation, and management.

• Proven success in fast-paced, start-up environments.

• Skilled in agile project management, planning, and execution.

• Excellent communication skills in both English and German.

• Fluency in Mandarin.

• Hands-on experience in restaurant or QSR operations.

• Experience in training management within technical fields (e.g., robotics, production facilities).

• Familiarity with Objective and Key Results (OKRs) methodology.

• Competitive Compensation: Receive a competitive compensation package with stock options for full-time employees.
• Work-Life Balance: Enjoy regular team events, a hybrid work setup, 2 months per year of remote work (Worcation), unlimited vacation days, and a corporate pension plan.
• Personal Development: €500 personal budget for training, in-house training, and growth opportunities in a fast-paced environment.
• Mobility: Benefit from a €50 monthly budget for mobility or other expenses and a subsidized Dance Mobility subscription for e-bikes/e-mopeds.
• Well-Being: Get access to discounted Urban Sports Club membership and Wellhub for a variety of well-being offerings.