Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role Information

The Core of the learning function is integral to the success of the L&D team and the organisation in general.  It covers the key programmes and solutions the whole group leverages, the efficient co-ordination and delivery of L&D programmes and policies through our learning system, and a robust, modern approach to measurement and evaluation to generate actionable insight and continuous improvement across the team and right across the business.  With Core Learning working effectively, the whole function can deliver value to the business.

As Howden continues along an exciting growth journey the importance of getting these core activities right, wherever an employee sits in the organisation is more essential than ever.  And L&D Manager – Core Learning, will play a key role in delivering this vision.

This role offers a real mix of challenges; from working with key stakeholders to develop and put in place plans for the future of key programmes, collaborating as you establish approaches and ways of working from scratch. All the way through to designing and delivering digital and in-person sessions that wow participants, leaving them supported and motivated to embed new skills into their work

Key Responsibilities include:

• Partnering with business stakeholders to take ownership for the L&D aspects of the end-to-end onboarding and induction making sure the experience delights new joiners and sets them up for success.  Working with our business units to find the right mix of global and local activity
• Take the lead for delivering a comprehensive, modern approach to compliance and regulatory L&D solutions which effectively balance the legal need to ‘demonstrate compliance’ with the business need to change and adopt the behaviours for sustained success
• Manage the day-to-day relationship with our partners in shared services, making sure that co-ordination and administration of L&D activity is effectively managed.  Making effective use of our Learning System to deliver an efficient and simple experience for employees to engage with us
• Take the lead with overseeing our usage of the Apprenticeship Levy in the UK, as well as other professional qualifications.  Working with our business units to agree and embed a consistent approach which delivers value to our employees and our organisation
• Work with colleagues in L&D, HRIS, HR and in business units, develop and embed a robust, scalable approach to measurement and insight generation to help keep L&D activity commercially focused and impactful
• Design and develop other programmes and solutions for building global skills and behaviours across the business, supporting the development and success of our Howden Academies
• Work with the L&D Lead and wider internal and external stakeholders to utilise the apprenticeship levy that aligns to and supports our wider sustainability strategy
• Produce insightful and compelling storyboards to educate and influence senior stakeholders

Person specification / experience

• A strong L&D background, combining modern, blended, learning methods with the achievement of business outcomes
• A record of delivering successful projects and solutions in a matrixed, international organisation
• A high level of competence in all parts of the L&D cycle, from Needs Analysis to design, develop, facilitate and evaluate.
• Experience in developing and using measurement and evaluation strategies that extend beyond Kirkpatrick and Phillips.  Using information and data to deliver actionable insight
• Very strong stakeholder management skills
• The ability to operate with a global mindset but with the flexibility to adapt approaches to meet the needs of all our entities
• A strong communicator, able to present and influence ideas at all levels of the business, building strong and trusting relationships
• Financial Services experience very beneficial particularly with the compliance aspect of this role
• Can-do attitude, solution focused and growth mindset
• Excellent Communications skills (written & spoken)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.