Role: Senior Instructional Designer
Location: Farringdon, London, UK | Hybrid (3 days in-office per week)
Job type: Full-time | Permanent
About Red Nucleus
Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communication solutions for the life sciences industry. Our global team is composed of nearly 900 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivalled in our space.
At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engage our employees to be their best selves. Our culture is about meaningful work, a true sense of community, collaboration and fun. We love to celebrate our people, and we are proud to have been internationally recognised as a ‘Great Place to Work’.
What we do
In our EMEA L&D business unit, we work on diverse projects spanning the entire drug brand lifecycle, from pre-launch to post-launch, for leading healthcare clients. We develop learning materials for a range of audiences, including Commercial (e.g. Sales Representatives), Medical (e.g. Medical Science Liaisons) and more. Our focus is on delivering robust scientific and product knowledge while equipping teams with the skills to effectively communicate this information to healthcare professionals.
Deliverables can range from full product-launch curricula to individual learning assets, including:
• Asynchronous e-learning modules
• Instructor-led live and virtual training (e.g. workshops)
• Print modules and infographics
• Simulations and virtual preceptorships
• Videos
• Podcasts
• Medical/scientific narratives
• Speaker slide decks
• Congress symposia presentations
• Ad board materials
• KOL engagement tactics
About the role
We are looking for an experienced Senior Instructional Designer to join our content team in London, playing a crucial role in leading and driving content design and development across our EMEA business. Working as part of a cross-functional team of Medical Writers, Instructional Designers, Graphic Designers and Client Services Leads, you will be responsible for analysing our clients’ learning needs and translating these into instructionally robust learning programmes based on scientific and skills-based content. The position requires an experienced L&D professional who can balance creativity with strategic client partnership to create effective and engaging learning solutions that deliver on our clients’ strategic objectives and ultimately improve patient outcomes.
Key responsibilities
Learning Design
· Partner with clients and subject matter experts (SMEs) to understand their strategic needs and craft tailored learning solutions that meet these needs
· Design and develop blended curricula and associated instructional materials, including eLearning, workshops, simulations, infographics, videos, animations, podcasts, slide decks and more
· Apply instructional design principles and adult learning theories to ensure effective knowledge transfer
· Recommend and deliver strategies to evaluate learning effectiveness, such as through assessments, feedback, coaching and business analytics
Content creation
· Write compelling scientific and skills-based learning content in line with defined learning objectives and client goals
· Collaborate with internal Client Services Leads, Medical Writers, Graphic Designers, Editors and Programmers to create engaging content that is high quality and scientifically accurate
New business
· Contribute to the development of new business proposals, ideating and communicating creative, innovative solutions that meet client needs
· Contribute to the presentation of pitches to win new business
Process and quality assurance
· Maintain accurate and high-quality output from the instructional design team through reviews, appropriate training and championing internal processes and best practices
· Mentor and review the work of junior members of the content team, with the potential for future line management
About you
Experience: 4+ years in instructional design, with agency or consultancy experience preferred
· Industry knowledge: Strong understanding of the healthcare/pharmaceutical industry, or medical communications/scientific education landscape
· Education: A BSc degree or higher in a relevant scientific field, such as Biomedical Sciences, Pharmacology, Life Sciences, Medicine, Nursing, Chemistry, Biochemistry, Biology, or related discipline. A higher degree (MSc, PhD) is a bonus
· Technical skills: Proficiency in Microsoft Office applications (primarily PowerPoint) for storyboarding. A working knowledge of common authoring tools (e.g. Articulate Storyline/Rise) and Learning Management Systems is advantageous
· Time management: Ability to manage multiple client projects, meet deadlines, and work in a fast-paced, team-focused environment
· Written communication: Exceptional written (and verbal) communication skills, to distil complex scientific and skills- based content into a compelling narrative
· Collaboration: Strong interpersonal skills to engage with clients, SMEs, and internal teams
· Learning mindset: Ability to quickly get up to speed with new or unfamiliar scientific content
· Creativity and curiosity: Ability to ideate and execute engaging, creative and innovative learning solutions across a range of modalities, and to efficiently solve project-based challenges
· Mentorship: Experience of mentoring junior team members, or direct line management, is advantageous
· Quality excellence: Passion for robust L&D and scientific communication, with an ambition to consistently meet and exceed client expectations and an ability to implement constructive feedback from internal and external stakeholders
Diversity, equity and inclusion are valued at Red Nucleus, and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit.
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