Senior Learning and Development Manager

Who we are and why we exist!

Flutter Entertainment PLC is the leading global sports betting, gaming, and entertainment provider, operating some of the world's most innovative, diverse, and distinctive brands. Headquartered in Dublin and listed on the London Stock Exchange, Flutter has grown through M&A to establish a global presence and portfolio of popular brands.

Flutter operates a divisional, federated management and operating structure across its markets. Each division has a talented and empowered management team, which is responsible for maintaining the momentum and growth in its respective markets.

Flutter generates revenue from three avenues - sports betting, gaming, and peer-to-peer. Its value creation strategy has four key enablers - scale, speed, product & technology, and customer insights & data.

Flutter combines a tailored local presence with global capabilities, positioning it to win in its markets. By prioritising speed, Flutter is agile in the face of changing consumer behaviours and developing technologies, thinking like a challenger to remain the global leader. Its 4,500 technologists create cutting-edge products and innovations,

underpinned by reliable platforms. And, at every turn, Flutter leverages unparalleled insight into its 18m customers, allowing it to implement best-in-class safer gaming initiatives and marketing strategies.

Our positive impact plan

Flutter is the market leader in safer gambling. As a responsible operator, sustainability is at the heart of everything it does; setting the agenda for positive change in its industry is key to its long-term success. Flutter’s new Positive Impact Plan, introduced in 2021, is the next step in its ongoing commitment to making a positive difference to customers, colleagues, and communities, building on the strong progress individual brands have made over the years.

Change drives Flutter.  Because we believe that’s what it takes to lead betting and gaming into the future.

What is the role

Flutter Functions is an incredibly exciting group to work in Flutter – in the past two years it has scaled 137% and is a central to the Flutter Edge – our distinctive, global competitive advantage.  Talent, technology, product and capital are at the heart of it and working in Flutter Functions provides a unique opportunity to be at the heart changing the game.

Flutter Functions in Flutter comprises of Finance, Legal, People, Technology and some critical operational teams under our Chief Operating Officer such as Trading and Property & Procurement, Payments and Strategic Change and Transformation.

In recognition of the significant scaling of Flutter Functions over the last two years, and the criticality of the functions in enabling the Flutter Edge and helping Flutter achieves it’s ambitious growth targets, we are recruiting an additional Senior Learning and Development Manager role who will report directly to the Associate Director of Talent for Flutter Functions.

The Senior Learning & Development Manager role is a member of the Talent, Leadership and Learning team as part of the larger People Function within Flutter Group Functions. We are the team focused on designing and delivering inclusive, best-in-class experiences for our people. In this role, you will work collaboratively amongst the team in the design and delivery of learning interventions to support the needs of the business, aligned to the strategic people priorities of our Flutter Functions.

The Senior Learning & Development Manager will work closely with the wider people team and senior stakeholders across the business. The incumbent will take a lead role to progress and evolve our development programmes and learning platforms for our talent to deliver breakthrough individual, team, and organisational performance.

Responsibilities:

• Responsible for designing and delivering learning and development initiatives aligned to our People strategy and roadmap for Flutter Group Functions across these three areas: core offerings for people managers, individual contributors, and learning experience platforms.
• Scope, manage, develop, and execute the design and delivery of varied development programmes and initiatives that build people manager and individual contributor capability across Flutter Functions.
• Champion and drive a compelling self-service learning experience, empowering, and equipping learners to access tailored development interventions from the learning menu of options on offer.
• Support ad-hoc learning initiatives and solutions across the Flutter Functions population. This will encompass various target segments and audiences based on our people strategy, various learning interventions including training, mentoring, coaching, on-the-job, experiential, and more, to continuously diversify and evolve our learning and development offering that meets both people and business needs.
• Collaborate with key stakeholders on career development initiatives that build the depth and diversity of our internal talent pools and succession pipelines.
• Contribute to the wider Flutter Functions and Flutter talent and learning community, sharing knowledge and best practices, and identifying constructive collaboration and scale opportunities for talent development solutions, systems, and providers from our Hubs in Cluj, Porto, Hyderabad and the wider Flutter Group.
• Take a data driven approach in defining the people development programmes, solutions and initiatives; develop and provide data-driven insight into outcomes and impact against agreed objectives.
• Lead on opportunities to elevate the visibility and perception of our people development experiences and programmes on offer through comms strategies and storytelling to keep learning top of mind.
• Oversee and manage our one-stop–shop for learning hub - Flutter Connect intranet, as we are evolving our learning proposition and adding new programmes in our development menu of options.
• Liaise with communication representative to agree a communication plan inclusive of audiences and channels for regularly reporting on the status and results of development initiatives.

Experience:

• A capable thought leader in learning and development with a strong external network.
• Proven track record of effectively operating in a learning and development role with the ability to build strong relationships with key stakeholders throughout a global organisation at all levels
• Experience of supporting the design and execution of a learning and development strategy that accelerates business strategy execution.
• Relevant experience in project management and budgeting.
• Strong working knowledge of learning and development best practice and innovations.
• Structured thinking and a clear ability to effectively shape stakeholder decision making
• Strong communication, contracting and negotiation skills and a good ability to build and manage relationships with internal and external stakeholders.
• Strong track record of dealing with 3rd party suppliers around timelines, budgets, SLAs and offerings.
• Strong organisational skills with business-oriented and results focused thinking.
• Track record of contributing to successful teams and of building teams capable of sustaining high performance over time.

Capabilities:

• Strong interpersonal skills with an ability to work with a variety of styles and personalities through an authentic and approachable style.
• Must be comfortable dealing with people at all levels of seniority.
• Proven ability to embrace and lead change across the talent agenda.
• Excellent communication skills both oral and written.
• Ability to execute efficiently at a fast pace.
• High degree of resilience, perseverance, focus and commitment.
• Ability to work across different functions, geographies and cultures and tailor the delivery of the strategy accordingly.
• Ability to work both independently and in a team.
• High levels of personal integrity and confidentiality.
• Proactive with a hands-on approach and a can-do positive attitude.
• Comfortable working with ambiguity and a changing environment.

Key Relationships:

Reports to:

• Talent Associate Director for Group Functions

Other key relationships:

• L&D Leads across GF Hubs and other divisions
• Peers in the Talent, Leadership and Learning team
• Peers on the Flutter Function People Partnering Team
• Business leaders across Flutter  Functions

• We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them!